Refund policy

At Zevon.tech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The product is damaged, defective, or not functioning properly.

  • You received the wrong item.

  • The product is unused and in its original packaging with all accessories included.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse, negligence, or improper handling.

  • Items without original packaging or missing accessories.

  • Products returned after the return period has expired.

  • Clearance, sale, or promotional items (unless defective).

Return Process

To initiate a return:

  1. Contact our support team with your order number and issue details.

  2. Provide clear photos or videos if the product is damaged or defective.

  3. Once approved, you will receive return instructions.

  4. Ship the item back according to the provided instructions.

Refund Policy

After receiving and inspecting the returned product:

  • Approved refunds will be processed within 5–10 business days.

  • Refunds will be issued through the original payment method where applicable.

  • For Cash on Delivery (COD) orders, refunds may be issued via bank transfer or another agreed method.

Exchange Policy

If you receive a defective or incorrect product, we will gladly offer a replacement subject to product availability.

Shipping Costs

  • If the return is due to our error (wrong, damaged, or defective product), return shipping costs will be covered by Zevon.tech.

  • For other approved returns, shipping charges may be the responsibility of the customer.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team.

Thank you for shopping with Zevon.tech.